
Introducing our Online Banking App
At Moray Firth Credit Union, we understand the importance of staying connected to your finances anytime, anywhere. That’s why we’ve developed our user-friendly banking app, designed to give you complete control over your accounts at your fingertips.
Key Features:
View Balance Information: Stay on top of your finances with instant access to your account balances. Whether you’re checking your savings, current accounts, or loan balances, our app provides a clear and concise overview of your financial status.
Apply for Share Withdrawals: Need to access your savings? Our app allows you to easily apply for share withdrawals. Simply submit your request through the app, and we’ll process it within one working day, making it easier for you to access your funds when you need them.
Apply for Loans: Looking to finance a new purchase or consolidate debt? You can conveniently apply for loans directly through the app. Fill out your application, submit it, and track its progress all in one place. Our app simplifies the process, saving you time and effort.
Check Status of Applications: Wondering about the status of your loan or withdrawal application? Our app provides real-time updates, so you can stay informed about the progress of your requests. No need to call or visit a branch; everything you need is right at your fingertips.


Why Choose Our App?
Convenience: Manage your accounts and services on the go. Our app is designed to be user-friendly, providing you with a smooth and intuitive banking experience.
Security: We prioritise your security with advanced encryption and authentication measures, ensuring your personal and financial information is protected at all times.
Community-Oriented: As a member of Moray Firth Credit Union, you belong to a supportive community. Our app reflects our dedication to offering personalised and member-centric services.
Get Started Today!
Download the Moray Firth Credit Union banking app now from the App Store or Google Play. Take control of your finances with ease and enjoy the peace of mind that comes with secure and convenient mobile banking.
For assistance or more information, please contact us at 01309 676735 or visit our Forres Office at 53 High St, Forres, Moray, IV36 1PB.
We’re here to support you every step of the way.
How to Install and Login the App
1. Download the Moray Firth Credit Union banking app now from the App Store or Google Play by searching for Moray Firth Credit Union
2. Open the app and if your already a member of Moray Firth Credit Union select ‘Already a member? Sign up for the App’ . If your not a member and wish to join Moray Firth Credit Union select ‘Not already a member? Apply to Join’. You will need your member number and mobile to set up the account
3. You will be asked to either set a password or use fingerprint or face ID.
4. If you use faceID or fignerprint you will be automacility logged in when your prompted after opening the app or if you use password you need to select Login when you open the app.

Error Codes
Please contact us as we need to enable online access on your account. Please call us on 01309 676735
No statements available.
If you have just signed up this is normal as statements are generated each night.
If the error continues please call us on 01309 676735.
Your member number is not on file or the member exists but they have a different mobile number.
Please call us on 01309 676735
You are already registered with this device
You are already setup on another device. If you have changed devices please contact us as we need to remove app access from your account and re apply app access.
You need to update the app.
You have requested a verifcation code more than 3 times. Please contact us as so that we can clear the requests for a verify codes and then you can retry. Please call us on 01309 676735